Privacy Policy

Last updated: 20 October 2026

This page explains what personal data I collect through claudiomarchiafava.com and during training programmes, why I use it, how long I keep it and what your rights are. Processing follows the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is the data controller

The data controller is Claudio Marchiafava, personal trainer, based in London (United Kingdom). For any question about your data you can write to me at hello@claudiomarchiafava.com.

What data I collect

• Contact form: name, email, phone number, your goal and the message you write.
• WhatsApp and email: your number or address and the content of the messages you send me.
• Booking your first consultation: the details you enter on TidyCal, the service I use for appointments (name, email, chosen date and time).
• During your programme: goals, measurements, progress and, only if you share them with me, health information (for example injuries, pain or medical conditions) needed to plan your training safely.
• Technical data: when you visit the site, the server records data such as IP address, browser type and pages visited, for security and operational reasons.

Why I use it and on what basis

• To reply to your requests and arrange your first consultation: steps taken at your request before entering into a contract (Art. 6(1)(b) UK GDPR).
• To coach you during your personal training or online coaching programme: performance of a contract (Art. 6(1)(b)).
• To use health information to adapt your training: your explicit consent (Art. 9(2)(a)), which you can withdraw at any time.
• To keep accounts and meet tax obligations: legal obligation (Art. 6(1)(c)).
• To keep the site secure and working: legitimate interests (Art. 6(1)(f)).

I do not sell your data and I do not use it to send you marketing without your consent.

Who I share data with

Only with the providers I need to do my work, and only as far as necessary:

• the hosting provider that hosts the site and its backups;
• the email service I use to receive messages from the form;
• WhatsApp (Meta), if you choose to message me there;
• TidyCal, if you book a consultation;
• Google, which provides the site’s fonts (Google Fonts): to load them your browser connects to Google’s servers, which receive your IP address.

Some of these providers may process data outside the United Kingdom. In these cases the transfer takes place with the safeguards required by law, such as standard contractual clauses or adequacy regulations.

Cookies and language

At the moment the site does not use profiling cookies or analytics tools that track visitors. Only technical storage needed for the site to work may be used: for example, the site remembers in your browser the language you chose (Italian or English) and uses your device’s time zone to suggest the right language. This information never leaves your browser. If I add statistics or marketing tools in the future, I will update this page and ask for your consent before enabling them.

How long I keep data

• Contact requests that do not become a programme: up to 12 months.
• Client data: for the whole programme and then for 6 years, for tax and accounting obligations.
• Health information: for the duration of the programme, then deleted within 12 months of the end, unless you ask otherwise.

Your rights

At any time you can ask me to:

• access your data and receive a copy;
• correct it if it is inaccurate;
• delete it;
• restrict or object to its processing;
• receive it in a readable format to transfer it elsewhere (portability);
• withdraw any consent you gave me, without affecting processing already carried out.

To do so, write to me at hello@claudiomarchiafava.com: I will reply within one month. If you think your data is not being handled correctly, you can complain to the Information Commissioner’s Office (ICO), the UK supervisory authority: ico.org.uk.

Security

The site uses an encrypted connection (HTTPS) and data is stored on password-protected systems, accessible only to me and to the providers listed above.

Changes to this page

If I change the way I handle data, I will update this page and the date at the top.